Can I top up an eSIM?
Yes, you can top up your data plan when you’re running low on mobile data.
When does my eSIM data package start?
Your eSIM data package begins as soon as you arrive at your destination, provided you activate your eSIM before your trip. Simply installing it on your device does not activate the data package.
When can I activate my data plan?
You can install and activate the eSIM within a 30-day period after purchase. Data plan will auto-activate if your eSIM is activated properly.
How long does it take to activate an eSIM?
Your eSIM will activate immediately upon arrival, provided you complete the activation steps before your trip. We also strongly suggest using your eSIM as soon as you land.
How do I check if my iOS device supports eSIM?
Whether a device can be eSIM-compatible depends on whether a manufacturer includes an eSIM. That’s why we have a list of eSIM-compatible devices for easy checking.Some models are only available in specific countries or regions and even come without an eSIM capability. The carrier you purchased your device from might not have enabled an eSIM […]
When does my eSIM data package expire?
Your data bundle will expire either after its validity period or after you spend your entire data allocation. Every data package associated with eSIM has a fixed validity period, either seven or thirty days. This means, for instance, that if you had activated your eSIM, your bundle would automatically expire on the seventh or thirtieth […]
Does an eSIM need a data plan?
Yes, an eSIM will only work if one subscribes to a data plan because it is with the data plan that one will enable one’s device to connect to a mobile network. With that, eSIM will have the right to access the necessary services, which include surfing, sending messages, and making calls using cellular statistics. […]
Why is eSIM such a great opportunity for travel and hospitality?
E-SIM is a great opportunity for travel and hospitality for several reasons: Convenience: e-SIM allows travelers to activate a local mobile network plan as soon as they arrive at their destination without the need to purchase a physical SIM card or visit a store. This is especially useful for international travelers who may not be […]
What can I do to make sure I avoid unexpected costs?
Alongside consideration of how data is being used and how much of it is needed, we would also please advise that roaming is disabled when you have a primary SIM in your device. Devices will often attempt to use whatever networks are available to them, so ensure that you disable or turning off roaming on networks that […]
What can I do to make my data go further?
Both Apple and Android devices have built-in functionality to help make data last longer. When traveling, we do not want data used for OS or App updates, so each device type provides a feature: Apple—Low Data Mode and Android—Data Saver Mode. It is strongly recommended that these features be enabled to prevent unexpected data use, […]