Can’t connect my e-SIM on Android.
If you are having trouble connecting your e-SIM on an Android device, there are several steps you can take to troubleshoot the issue: Make sure your device is compatible with e-SIM: Not all Android devices are compatible with e-SIM technology, so it’s important to confirm that your device supports e-SIM before attempting to connect. Confirm […]
Can’t connect my e-SIM on iOS/iPhone.
If you are having trouble connecting your e-SIM on an iPhone or iOS device, there are several steps you can take to troubleshoot the issue: Make sure your device is compatible with e-SIM: Not all iPhone or iOS devices are compatible with e-SIM technology, so it’s important to confirm that your device supports e-SIM before attempting to connect. […]
”This code is no longer valid” error.
This error appears either when the QR code is not properly scanned or if the e-SIM has already been installed. Sometimes, due to poor connection, QR codes are partially scanned. Try rescanning after ensuring you have good network strength. To check if your e-SIM has already been installed: Go To Settings > General > About Scroll […]
How do I set up my APN?
However, if you do want to check or manually configure the APN, follow the steps below: iOS: ⚫ Go to Settings ⚫ Mobile/Cellular Data ⚫ Under Mobile/Cellular Data Plans, select your e-SIM ⚫ Mobile/Cellular Data Network ⚫ In the Mobile/Cellular Data APN field Android: ⚫ Go to Settings ⚫ Network & Internet section ⚫ […]
I have installed my e-SIM but my home SIM has stopped working.
If you’ve installed an e-SIM on your device and your physical SIM card has stopped working, there are a few things you can try to troubleshoot the issue: Make sure your SIM card is inserted correctly: Check to ensure that your SIM card is properly inserted in your device’s SIM card tray. Sometimes a loose or improperly […]
I cannot scan my QR code.
There could be several reasons why you’re unable to scan your QR code for your e-SIM. Here are a few things you can try to resolve the issue: Check if your phone is compatible with e-SIM: Make sure your phone supports e-SIM technology.Not all phones are e-SIM compatible, so it’s important to check this first. Check […]
What advantages does eSIM give now that SIM cards didn’t before?
There are several advantages that eSIM provides over traditional physical SIM cards: Convenience: With e-SIM, there is no need to physically swap out SIM cards when switching between carriers or plans. This makes it easier for users to switch carriers or plans and more convenient for travelers who may need to use multiple SIM cards […]
Does using an e-SIM use more battery?
In general, an e-SIM (embedded SIM) does not directly affect the battery life of a device. An e-SIM is a digital SIM that is built into the device’s hardware, and it is used to connect to a mobile for data and voice services. However, a few factors could indirectly affect the battery life of a […]
How much data will I need?
Determining how much data you need depends on your usage habits and the types of activities you perform on your device. Here are some factors to consider when estimating your data usage: Online Activities: Streaming videos, music, or podcasts requires a significant amount of data. For example, streaming a high-definition movie can use up to […]
Will installing an e-SIM lock my phone?
No, installing an e-SIM will not lock your phone. An e-SIM (embedded SIM) is a digital SIM that is embedded in your phone’s hardware and can be activated through the phone’s settings. It does not have any physical component that needs to be installed or removed from your phone, unlike a physical SIM card. When […]