support.airhubapp.com

When does my eSIM data package start?

Your eSIM data package begins as soon as you arrive at your destination, provided you activate your eSIM before your trip. Simply installing it on your device does not activate the data package.

When can I activate my data plan?

You can install and activate the eSIM within a 30-day period after purchase. Data plan will auto-activate if your eSIM is activated properly.

How long does it take to activate an eSIM?

Your eSIM will activate immediately upon arrival, provided you complete the activation steps before your trip. We also strongly suggest using your eSIM as soon as you land.

When does my eSIM data package expire?

Your data bundle will expire either after its validity period or after you spend your entire data allocation. Every data package associated with eSIM has a fixed validity period, either seven or thirty days. This means, for instance, that if you had activated your eSIM, your bundle would automatically expire on the seventh or thirtieth […]

Does an eSIM need a data plan?

Yes, an eSIM will only work if one subscribes to a data plan because it is with the data plan that one will enable one’s device to connect to a mobile network. With that, eSIM will have the right to access the necessary services, which include surfing, sending messages, and making calls using cellular statistics. […]

Select Language